Serving Pittsylvania County, Virginia

PLEASE NOTE OUR PHONE NUMBER HAS CHANGED:  434-432-7135

NOTICE ON DISCONNECTIONS FOR NON-PAYMENT
OF WATER AND WASTEWATER BILLS

SERVICE DISCONNECTIONS FOR NON-PAYMENT OF BILLS
WILL BEGIN ON OR AFTER SEPTEMBER 28, 2021

 

The existing Virginia moratorium on the disconnection of water and/or wastewater service for nonpayment ended on August 30, 2021.   

Customers who are past due on their water and/or wastewater bills will be subject to disconnection on or after September 28, 2021.

If you have an outstanding balance, please plan now to avoid disconnection by paying your outstanding bill or seeking assistance through the methods below:

Establish a payment plan with the Treasurer of Pittsylvania County

(434-432-7960)
or

Apply for COVID-19 Municipal Utility Relief funds

Eligibility requirements apply and funds are now limited. 

Visit our website at pcsa.co for additional relief fund information.

 

 

COVID‐ 19 MUNICIPAL UTILITY RELIEF PROGRAM​                  

Please Note:  This particular program is for PCPW customers only.  Contact your utility provider for information on other programs, if available.

Many Pittsylvania County residents have experienced negative economic impacts as a result of COVID-19. Customers of the Public Works can now apply for utility relief for unpaid water and wastewater bills incurred between March 1 and December 30.  

The Pittsylvania County Public Works received $13,773.73 in CARES Act funds from the Virginia Department of Housing and Community Development to be used as customer relief. Both residential and non-residential customers who have experienced the economic impact of COVID-19 can apply for these funds. 

The relief funds can be used: 

  • To assist with water and wastewater bills dated March 1, 2020, to December 30, 2020, and may not be used for past due amounts prior to this time period or after this time period.
  • As a one‐time opportunity, with only one payment per household (for residential) or account holder and their successors (for non‐residential). 

You can fill out the online form, or you can print out the paper form and fax, mail, or deliver it to Pittsylvania County Public Works, which oversees the Pittsylvania County Service Authority. The Service Authority serves over 3,000 customers, providing water and wastewater services in segments of Pittsylvania County. 

The deadline for Pittsylvania County Public Works customers to apply for these utility relief funds is November 1, 2021.

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Note:  Effective July 1, 2020, all in-person payments must be made at the Treasurer's Office at 11 Bank Street-Courthouse Annex in Chatham, Virginia.

The Treasurer's Office hours are 8 a.m. to 5 p.m., Monday through Friday. Your bill is required to make an in-person payment.  An appointment may be necessary to make an in-person payment.

Payment drop boxes are located on the exterior wall of the entrance ramp leading into the building and the other is a drive-up box in the parking lot behind the building. 
Payments dropped after 5 p.m. will be credited the next business day.  Dropped payments should include the payment coupon, or at a minimum include your account number.  No cash, please.


For additional payment options, click here.

 

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The Pittsylvania County Service Authority (PCSA) was established in 1973 as an independent entity under the provisions of the Virginia Water and Sewer Authorities Act for the purpose of providing water and sewer service for all areas of the County outside the City of Danville and outside the incorporated towns of Chatham, Hurt, and Gretna.  To serve its customers, the PCSA has contracts to purchase bulk water from the City of Danville, Henry County Public Service Authority, the Town of Chatham and the Town of Hurt.  PCSA does not currently own or operate water or sewer treatment facilities.  

Helpful Links:
-Pittsylvania County Government Page
-City of Danville Utilities


Note:  As a Public Utility member of VA811, PCSA will mark the approximate horizontal location of our underground facilities to the point of consumption.  For water, this is at the meter.  For sewer, this is at the property line.  PCPW does not mark utilities on private property.  Additional information can be found here.